Understand Your Rights and Responsibilities with Our Cleaning Services

Crowborough Professional Cleaners Terms of Service

Service Agreement
By booking any cleaning service with Crowborough Professional Cleaners, you agree to comply with our terms and conditions. Our services are provided with the utmost professionalism, ensuring your satisfaction and safety.
Customer Responsibilities
Customers are expected to provide a safe and accessible environment for our cleaners. This includes securing pets, ensuring clear access to the areas to be cleaned, and providing any necessary instructions for specific cleaning requirements.
Payment Terms
Payments for services are due upon completion unless otherwise agreed upon in writing. We accept various payment methods for your convenience. Late payments may incur additional charges.
Cancellations and Refunds
Cancellations must be made at least 24 hours in advance to avoid a cancellation fee. Refunds are provided at our discretion and in accordance with our satisfaction guarantee policy.
Liability Limitations
Crowborough Professional Cleaners is not liable for any pre-existing damage or wear and tear. We are insured for accidental damage caused during cleaning, but claims must be reported within 24 hours of service.

Common Questions About Our Terms and Conditions

To help you better understand our terms of service, we’ve compiled answers to some frequently asked questions.

What should I do if I need to cancel my cleaning appointment?

Please notify us at least 24 hours in advance to avoid any cancellation fees. You can contact us via phone or email to reschedule or cancel your appointment.

How can I pay for my cleaning service?

We accept payments via credit card, debit card, and bank transfer. Payment is due upon completion of the service unless otherwise arranged.

What happens if I am not satisfied with the cleaning service?

If you are not satisfied, please contact us within 24 hours. We will address your concerns and, if necessary, arrange a re-clean at no additional cost.

Are your cleaners insured?

Yes, all our cleaners are fully insured to cover any accidental damage that may occur during the cleaning process.

Can I request specific cleaning products to be used?

Yes, you can request specific cleaning products. Please inform us in advance, and we will do our best to accommodate your preferences.

Need More Information?

Phone

(555) 123-4567

Address

789 Clean Ave, Crowborough, East Sussex, TN6 1AA

Secure Your Sparkling Clean Today!

Don’t wait to experience the best in cleaning services. Whether you need a one-time deep clean or regular maintenance, Crowborough Professional Cleaners is here to help. Contact us now to discuss your cleaning needs or book a service.